Privacy Policy
This policy explains what data we handle, why we handle it, and the rights you have.
1. Who we are
This website is operated by Universal Facto, responsible for creating and distributing the Universal Facto ebook. Contact: support@crisiscreator.shop.
2. Data we collect
We collect only what we need to deliver the product and provide support: the name and email address you enter at checkout, order details (product, amount, date), and the messages you send us.
Payment data (card number, billing address) is collected and processed directly by Digistore24. We never see or store card numbers.
3. How we use your data
We use your data to process your order, deliver access to the ebook, send essential information about the product, answer support requests, and meet our legal and tax obligations.
4. Marketing emails
If you opt in, we may send you occasional marketing emails about updates, related guides, and offers. You can unsubscribe at any time by clicking the "Unsubscribe" link included in every marketing email, or by contacting our support team at support@crisiscreator.shop.
Unsubscribing takes effect promptly and does not affect essential transactional messages, such as your receipt, your download link, or replies to a support request.
5. Sharing with third parties
We share data only with the providers needed to operate: Digistore24 GmbH (payment processing and digital delivery), our email service provider, and our hosting provider. We do not sell your data.
6. Cookies and measurement
This site may use cookies that are strictly necessary for it to function and, when enabled, audience measurement cookies. You can block cookies in your browser settings; core functionality will keep working.
7. Retention
We keep order data for as long as tax law requires, and support data for as long as it is needed to assist you.
8. Your rights
You can request access to, correction of, export of, or deletion of your data, and withdraw consent at any time, by writing to support@crisiscreator.shop. We respond within 48 business hours.
9. Security
This site is served over an encrypted connection (HTTPS), and checkout takes place inside Digistore24's secure environment.
10. Changes
We may update this policy to reflect legal or operational changes. The current version is always published on this page.